FAQ - Frequently Asked Questions

Q...What are paper patterns?
A...Paper patterns are the traditional patterns, printed on paper, and packaged in a zip top bag.  They are mailed to you via the United States Postal Service, to your specified mailing address. 

Q...What are ePatterns?
A...ePatterns are the same traditional pattern, compressed into a PDF file, then emailed to you.  You then print the pattern from your printer, and use it as you would the paper pattern.    

Q...How long will it take to receive my  paper patterns in the mail?
A...Mailed paper pattern orders are processed and shipped via USPS First Class Mail within 3 business days.

Q...How long will it take to receive my e-Patterns?
A...e-Patterns are INSTANT DOWNLOAD.  Once your payment is complete, your epatterns will instantly arrive in your email, ready to download and print.

Q...Do you mail/ship Chestnut Junction paper patterns worldwide?
A...No.  We mail/ship paper patterns to the USA and Canada only.  International epattern orders are welcome.

Q...May I sell the finished item that I have made from my Chestnut Junction pattern?
A...Yes.  You may sell limited quantities at shows, in shops, and on the internet.  We don't require that you give us credit as the designer, but we very much appreciate when you do.  No mass production of finished product it permitted.

Q...May I digitize my Chestnut Junction pattern for machine embroidery?
A...No.  All of our patterns/designs are copyrighted artwork.

Q...May I resell my Chestnut Junction pattern online?
A...No.  We prohibit the resale of our patterns online....this includes but is not limited to eBay and other auction sites, your personal website, and any competitive pattern sites.  

Q...Do you offer Wholesale ordering on Chestnut Junction patterns?
A...Yes.  We accept wholesale orders for actual brick & mortar stores only.  We do not wholesale for the purpose of reselling online.  Minimum order is $150.00 before your discount is applied.  Please email us at chestnutjunction@yahoo.com for details.   

Q...Does Chestnut Junction have a mail order catalog?
A...No.  At this time, our entire pattern inventory is online only.

Q...Can I place my Chestnut Junction pattern order by telephone?
A...No.  We do not process phone orders.  If you do not wish to place your order online, simply print out our "printable order form", and mail along with your payment.